How do I place an order?
In order to place an order, you can either fill out the create your own cake form on our website, order one of our range cakes by clicking on the image and submitting the form or pop us an email with the following information:
- The date of your function
- What you would like and how many people you would like it to serve/will be attending
- The flavour and decorations you have in mind
- The theme of the function as well as any additional information and pictures to help us assist you in coming up with something that you will love.
Please note that no order is confirmed until we send you an invoice and receive a 75% deposit payment.
Can I collect my cake the day before?
You can definitely collect the day before. Simply let us know when you place your order and we will advise the best way to store your product to preserve its freshness.
How far in advance should I place my order?
We recommend placing your order at least one to two weeks in advance. We will always try and fit you in if we have space available however it is always safest to place your order as soon as you know the date of your function and the confirmed number of guests. We work on a first come first serve basis and it is very difficult to predict how busy we will be on any given week.
Do you deliver?
Yes, we do offer delivery at an additional fee. The price will be dependent on where you stay and if we are able to assist you on that particular day.
What is the best way to transport my goods once collected?
Please ensure that cakes are placed on a flat surface, either in the boot of the car or on the floor of the front seat of the car. Do not place cakes on the actual seats as they are not flat and may result in your cake tilting or falling over. If it is summer and hot, please ensure that the aircon is on and that cakes are not left in a hot car unnecessarily.
What is the best way to store my cake once I get home?
It is recommended to keep your cakes chilled in the fridge once you get home especially if it is hot. You can then allow your cake to come to room temperature 30min to 60min prior to serving.
Do you work with nuts in your kitchen?
Yes, we do use nuts in our kitchen. If you inform us of your allergy we will do our best to ensure that no nuts come into contact with your order, however we cannot guarantee this.